How can I request deletion of my personal information?

To request deletion of your personal data, contact us via 24/7 Live Chat or email support@kyat888.vip. Please note that some data may need to be retained due to legal obligations — this will be explained to you clearly at the time of your request.

kyat888's Privacy Policy

This policy explains how we collect, use, and securely protect your personal information.

Last Updated: 30 October 2026

Policy Introduction and Purpose

The kyat888 platform is committed to handling every player's personal information with care and responsibility. This Privacy Policy is written to clearly inform players about what information is collected when using kyat888 services, the purposes for which it is used, and what rights you have regarding your personal data.

We encourage you to read and understand this policy fully before continuing to use our services. If you have any questions about anything covered in this policy, you are welcome to contact our customer support team.

This policy applies to the kyat888 website and all related services. By continuing to use the platform, you are considered to have accepted this policy.

Information We Collect

When players access and use our services, we collect personal information including the following categories—

Personal Information

Full Name
Date of Birth (for age verification)
Email Address
Phone Number
National Registration Card or Citizenship Scrutiny Card Number (for KYC verification)

Financial Information

Mobile Banking Account Details for Deposits / Withdrawals (KBZPay, Wave Money, AYA Pay, CB Pay)
Payment History
Deposit / Withdrawal Frequency and Amounts
Bank Transfer Details (when required)

Technical Information

IP Address
Browser Type and Version
Device Type (Phone / Tablet / PC)
Operating System
Cookies and Session Identifiers

Gaming Records

Games Played, Play Time and Session Logs
Bet Placement / Win / Loss Records
Bonus and Promotion Usage Records
Customer Service Interaction Records

How We Collect Your Information

We collect your personal information through the following methods—

Direct Submission — Information you provide yourself when registering an account, completing KYC verification, or contacting customer support
Automatic Collection — Technical information collected via cookies and log files when you visit our website
Third-Party Sources — Payment-related verification information from payment service providers (e.g. KBZPay, Wave Money)
Referral Program — Information provided when participating in the kyat888 friend referral program

We firmly commit that we will never sell, rent, or trade your personal information to third parties without your consent.

How We Use Your Information

Collected personal information is used only for the following legitimate purposes—

1. Account Management and Verification

Used to create player accounts, carry out KYC (Know Your Customer) verification, and prevent persons under 21 from playing.

2. Payment Processing

Used to process deposits and withdrawals successfully, prevent financial fraud, and maintain payment records.

3. Service Improvement

Used to understand players' gaming patterns and improve the platform, and to deliver services suited to each individual player.

4. Bonus and Promotion Management

Used to verify eligibility for promotions including the 150% welcome bonus and to confirm that bonus claims are legitimate.

5. Security and Compliance

Used to support anti-money laundering (AML) measures, prevent fraudulent activity, and provide responsible gaming services.

6. Customer Support

Used to resolve player inquiries and issues through 24/7 Live Chat and email support.

Cookies and Tracking Technologies

We use cookies to keep the platform running smoothly and to improve the player experience. Cookies are small data files stored in your browser.

Types of cookies we use—

Essential Cookies — To maintain account login sessions and keep platform functions running normally
Functional Cookies — To save language preferences and player settings
Analytics Cookies — To understand platform usage patterns and improve our services

You can block cookies through your browser settings, but please be aware that some website functions may be limited as a result.

Third-Party Sharing Policy

When we share player personal information with third parties, we do so only under the following restrictions—

Permitted Sharing

Sharing that is necessary with payment service providers such as KBZPay, Wave Money, AYA Pay, and CB Pay in order to process payments
Information that must be disclosed as required by legal obligations
Sharing with the player's explicit consent

Prohibited Sharing

Sharing personal information with advertising companies for marketing purposes
Selling personal information to third-party companies without the player's consent
Sharing for purposes unrelated to the service without the player's consent

Data Retention Period

We will retain players' personal information only for as long as necessary to fulfil the purposes described in this policy.

Data retention policies—

Personal information of active account players is retained for the duration that the account remains open
After account closure, financial records and KYC data may be retained for as long as required by law
Retention beyond that period is possible where there is a legal obligation to do so

All stored data is protected with SSL encryption technology, and security measures are in place to prevent unauthorised access.

Players' Rights

Every player using our platform has the following rights regarding their personal information—

Right to Access

You may request to view any personal information we hold about you.

Right to Rectification

You may request that inaccurate or incomplete personal information be corrected.

Right to Erasure

You may request deletion of your personal information where doing so does not conflict with legal requirements.

Right to Restriction

You may request to restrict the data processing we carry out, and you may object to it.

Right to Portability

You may request to receive your personal information in a readable format or to have it transferred to a third party.

Right to Object

You have the right to object to certain processing of your personal information, and we will respect that.

To exercise these rights, you can reach our customer support team anytime via 24/7 Live Chat or by emailing [email protected].

Protection of Persons Under 21

kyat888 is designed for players aged 21 and above only. We do not knowingly collect personal information from anyone under 21.

If we become aware that a player is under 21, we will immediately close their account and delete the relevant personal information within the limits set by law.

If parents or guardians believe their child may have accessed our platform, we ask that they contact us to let us know.

Data Security Measures

We have put in place the following technical and policy measures, in line with industry standards, to protect your personal information—

SSL Encryption — All data transfers are protected with TLS/SSL technology
Data Storage Protection — Stored data is secured with encryption and access controls
Access Control — Access to personal information is strictly limited to authorised personnel
Regular Audits — Regular audits are conducted to identify security vulnerabilities
Staff Training — Staff receive regular training on handling personal information

If we detect a security breach, we will notify players immediately and take prompt action to resolve the issue.

Policy Changes

We may update this privacy policy from time to time. When changes are made—

The "Last Updated" date on this policy page will be updated immediately
For significant changes, players will be notified through our communication channels
Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

We encourage you to check this policy regularly for any changes, and to contact us if you notice anything that seems incorrect.

Privacy Contact

If you have any questions or requests regarding this privacy policy, you can contact the kyat888 customer support team —

Contact Information

24/7 Live Chat — Instant response in Myanmar language

Email — [email protected]

Privacy requests will be handled as quickly as possible.

What You Should Know About Privacy Protection

When opening an account, you must provide your name, date of birth, email address, and phone number. For deposits and withdrawals, you will need to provide bank account or mobile banking details linked to your payment method. For KYC verification, your National Registration Card or citizenship ID may also be requested.

We strictly limit when we share players' personal information with third parties. For payment processing, it may be necessary to share data with providers such as KBZPay, Wave Money, AYA Pay, and CB Pay. However, we will never sell or share your personal information with advertising companies or any third party for marketing purposes.

Data for active account holders is retained for the duration the account remains open. After an account is closed, financial records may be kept for as long as required by law. Once that period has passed, data will be securely deleted.

To request deletion of your personal data, contact us via 24/7 Live Chat or email [email protected]. Please note that some data may need to be retained due to legal obligations — this will be explained to you clearly at the time of your request.

You can block cookies through your browser settings, but some functions on our website may be limited as a result. For example, account login and saved player preferences may be affected. We recommend enabling only the essential cookies needed for a good player experience.

Once we become aware of a personal data breach, we will immediately take steps to resolve the issue and notify the affected players as quickly as possible. If this occurs, you can reach us at [email protected].

Whenever the policy changes, the "Last Updated" date on this policy page will be updated immediately. For significant changes, players will be notified through the communication channel linked to their account. We therefore encourage you to check this policy page regularly.

Do you have any questions about your personal information?

You can reach us in Myanmar language via 24/7 Live Chat, and the kyat888 support team is ready to help you.